Frequently asked questions
Can you groom my large dog breed?
How much is it to groom my dog?
Are the groomers qualified?
Yes, both groomers have the relevant qualifications required. Their certificates can be found in the cafe foyer
Boarding and Day Care Questions
Does my dog have to be neutered/spayed?
Does my dog have to be social with others?
My dog is boarding, what do I need to bring?
Will my dogs be supervised while in day care?
Can my dog board while on medication?
My dogs on a raw diet, is this ok for boarding?
Will my dog be stuck in a kennel all day?
I have more than one dog, can they go in the same kennel?
Are your kennels heated?
How old does my dog have to be to go into Day Care?
Your dog must be over 6 months old to be able to go in to play in Day Care with other dogs
Does my dog need to be vaccinated?
Your dog must have its annual booster up to date before it comes to stay with us. We must see proof of vaccinations. Your dog does not need to have Kennel Cough, it's optional. If you do choose to give your dog the Kennel Cough vaccine, it must be done more than 2 weeks before their stay with us as it is a live vaccine and could infect others during those 2 weeks. We will not accept your dog if it has had the kennel cough vaccine within those 2 weeks.
What are your opening hours?
Monday to Friday – 7.30am to 6.30pm
Do you have to book for the field hire?
Can I view your kennels?
Yes, but you must make an appointment with us so that we can make sure one of our staff is available to take you around and that all the dogs are safely put away.