WHAT DO I NEED TO BRING FOR MY DOG FOR BOARDING?
Vaccination Card (Fully up to date showing most recent injections)
Ensure your dog is wearing a collar and ID tag
Your completed 'Boarding Check In Sheet'. Don't worry, if you don't have it you can fill this in at reception.
We provide all bedding, beds, toys, coats, and bowls so please don't bring any of these items with you.
MY PET IS ON MEDICATION. CAN THEIR NEEDS BE ACCOMMODATED?
Our staff are fully trained on giving medication and we record all medication given to dogs which is checked daily by the manager. Please note we can only provide medication to your dog during certain hours. Contact us for more information.
WHAT WILL MY DOG DO ALL DAY?
We love our dogs to be outside as much as possible so they leave their kennel and go outside 4 times a day. They will have their own mini secure field to run around in, or walks, and we will keep rotating them between the field and their kennel throughout the day. Also stopping for hugs and play time in-between!
CAN MY DOG STAY IF...?
We have boarded many different types of personalities over the years: nervous, escape artist, old, injured, medicated, hyper - you name it, we've had it! If you are concerned about a particular trait your dog has, please get in touch with us. We ask those with 'aggressive' dogs to please contact us before booking.
MY DOG IS ON A RAW DIET, IS THAT OK?
Yes, absolutely. We have numerous fridges and freezers to accommodate dogs on a raw diet. If you don't want to bring the raw with you, we sell it here in our shop and we can simply add this to your bill at the end of the stay.
MY DOG HAS NEVER STAYED IN KENNELS BEFORE BEFORE, WILL THEY BE OK?
We highly recommend booking a trial night before your dog's actual stay. That way, they can get used to us and the smell and sights here. If we find your dog is not happy or settling, we will then call you to come and collect the dog straight away. If all is well, we can all be comforted knowing the dog will be fine for their real stay with us.
HOW DOES THE EARLY DROP OFF/LATE COLLECTION WORK?
On the day you drop your dog off, we expect you to drop off between 3-4.30pm and this is included in the night's price. If you want to drop off early, between 9-10.30am, this is classed as an early drop off and is the extra £10.
On the day you collect your dog, we expect you to collect between 9am-10.30am and this is included in the night's price. If you want to collect later, between 3-4.30pm, this is classed as a late collection and is the extra £10.
DO YOU MIX DOGS?
No. Dogs can only stay in the same kennel if they are from the same household. They get their own exercise runs outside too. We believe this is the safest way for your dog to stay with us. Kennels can be a very stimulating environment and we wouldn't want your dog to have any negative experiences whilst staying with us. It also means we can cater for dog aggressive dogs, dogs in season, entire males etc. You can have the reassurance your dog is completely safe while staying here.
CAN I COLLECT/DROP OFF MY DOG OUT OF HOURS?
No. We have strict drop off and collection times which are: 9am-10.30am and 3pm-4.30pm. There are a number of reasons why we do this. Please do not arrive to drop off or collect outside of these times as we will simply have to ask you to wait until we open again.
ARE THE KENNELS WARM?
All kennels have thermostatically controlled infrared heaters in the bedroom area. These keep the bedroom areas above 10'c.
FIELD HIRE FAQ
WHAT'S THE DIFFERENCE BETWEEN FIELDS 1 AND 2?
Field 1 is longer but thinner, and Field 2 is shorter but wider. However they both generally equal the same amount of square footage.
IS THERE DISABLED ACCESS?
In order to get to the fields, you have to cross a grass field which takes just under 1 minute to walk over. If we have had good weather and the grass is solid, we allow disabled users to drive across (weather dependant).
HOW TALL IS THE FENCING?
Fields 1 and 2 have 6ft secure fencing all the way round. The Fun Activity Field also has 6ft fencing except for the gate which is 4ft.
CAN I JUST GO STRAIGHT UP TO THE FIELD?
Please come into reception to pay and we will show you where to go.
IS IT PRIVATE OR WILL THERE BE OTHERS ON THE FIELD?
Yes, the field is private for your use only. Only you and your dogs will be in there during your time slot.
MY DOG IS VERY DOG-REACTIVE, WILL IT BE SUITABLE?
We have put solid fencing between the fields so dogs can't see each other which helps in most cases. You're welcome to come and view the fields if you are unsure.
HOW MANY DOGS CAN WE TAKE ONTO THE FIELD?
As a general rule, if you are intending to bring more than 10 dogs, please get in touch with us directly. The Fun Activity Field is a maximum of 3 dogs as it is a smaller field.
WHY DO DOGS HAVE TO BE OVER 18 MONTHS TO USE THE FUN ACTIVITY FIELD?
Young dogs that are still growing are delicate! Puppies have open growth plates that don't tend to be replaced by solid bone until they are 12-18 months old. Though our equipment is low, we would not want any injury to occur to a young dog.
CAN I COME TO VIEW YOUR KENNELS?
Yes, our show arounds are by appointment ONLY between 1pm-3pm.
This is to make sure the facilities are safe and dogs are away when you are due to come. Show arounds are conducted by our kennel manager. Show arounds are for humans only, please don't bring your doggy friend with you for this appointment.
Please contact us to book in for a show around.
ARE YOU LICENSED?
Yes we are a fully council licensed premises with a 5 star rating. License number provided by Cheshire West and Chester. License number: 21/AB/126 - 'Early Paws Ltd'